The world of work is undergoing a profound transformation. Technology, especially artificial intelligence, automation, machine learning, and predictive analytics—is no longer a support function but a driving force behind corporate strategy and competitive advantage.
Natural Language Processing (NLP) has experienced major changes since it began. NLP was primarily rule-based and used hand coded systems. The field progressed to statistical and machine learning, followed recently by deep learning and large-scale generative models, which reflected both, increases in
AI and data-optimized HR has triggered a call for Compassion Quotient (CQ) in modern HR practice, where such human-oriented competencies like CQ are needed now more than ever. CQ—sensing suffering, compassionate response, and constructive action—enhances employee well-being, motivation, retention,
